What's Coming Up...

What's Coming Up...

Customer Comments

Please feel free to add your comments and reviews here.

12 comments:

  1. Anonymous27 June 2012 at 13:33

    Wow what an amazing shop the staff are so helpful I ave just placed an order for the new mulberry wood cd rom and stamp set but not only that they doing a special offer price and no p & p to be paid yay x

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  2. Nicola Andrew19 September 2012 at 13:48

    Dear Valley craft,

    Can I just say a big thank you for the extraordinary service - we spoke on the phone yesterday afternoon when I placed my order, and I have just opened my parcel which arrived at midday with all the goods inside as advertised… excellent! I was nearly put off as I couldn't order fully on line, but I am so glad I contacted you. I will definitely be ordering again, and recommending your site too.

    Thanks again

    Nicola Andrew

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  3. Bev6 January 2013 at 09:27

    Good Morning Guys
    I'm crafting this morning in pure bright daylight - and no I've not moved I'm still only 8 miles away but this new Purelite is pure heaven!!! The light really makes a difference and it was so good to see the true colour of the papers last night. Thanks for all the advice and I can't believe the bargain price and the sale discount on top!!! It was so good to see you both and even nicer (joking) to see all the bargains and goodies in the shop.I can see why the workshops and demo days are quickly filling up after catching the end of a workshop yesterday!!!
    Take Care - see you soon
    Bev

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  4. Mam6 March 2013 at 16:11

    Hello!
    Placed my first order last night (though knew I would get a call this morning to make payment!) Spoke to a very friendly and helpful Gavin, who also gave me some advice on embossing/die cutting machines. Like a previous review, though the website doesn't confirm if things are in stock or not, and neither does it confirm the postage(you have to wait for the call), I was contacted first thing, and service was excellent. I will definitely buy from here again.

    Mamta

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  5. marie14 April 2013 at 10:47

    first experience of valleycraft - brilliant. fast and friendly service. i was after a garden neighbours stamp set by polka doodles (who no longer had stock) and was thrilled that i found this item - even more thrilled when it arrived day after paying. Gavin very friendly.

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  6. Valley Craft Ltd14 April 2013 at 11:01

    Thanks everyone for your great comments. It's good to know we're providing a good service and really appreciate the support from all our customers. We've also got a Recommendations section on our Facebook page if you fancy sharing your experiences there too: www.facebook.com/valleycraft

    Thanks

    Gavin

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  7. Anonymous4 June 2013 at 09:20

    I couldn't believe it when my parcel was delivered today, even my husband was impressed! I confirmed my order at 5.45 yesterday afternoon, and it was here at 8.30 this morning! And the exact cost of posting was charged, not a penny extra! I am a delighted first-time customer, and recommend Valleycraft to everyone.

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  8. Anonymous24 September 2013 at 15:56

    Have to agree about the speed of delivery. Must be sending your despatches via a jet!! Ordered on Sunday on-line. Delivered this morning Tuesday at 08.00. Wow! Packed well. Oh, and the DVD I ordered was in the sale so I saved 50%! Will use you again. Thanks.

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  9. Anonymous29 November 2014 at 12:51

    EXCELLENT DELIVERY SPEED. BRILLIANT COMPANY TO DEAL WITH, THANKS.

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  10. Anonymous18 December 2014 at 13:04

    Could not afford to buy the wool that I wanted so joined the savings club and saved enough to purchase the wool. Even got 10 per cent discount this week off wool What more could you ask. Great products at great prices. Fabulous Gavin and Ian to serve you. Service at its best

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  11. Anonymous5 December 2016 at 09:32

    i think i bought one of ur candles in pontypool market. I think they r great and my family cant beleive that they are so nice in the silver bowl. thank you for them i hope i can get more with the block of wood to sit them in.

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    Replies
    1. Valley Craft Ltd5 December 2016 at 10:02

      Hi, they are great candles aren't they! You wouldn't have bought them from us however - it would have been directly from Scenthrapy. We do stock a range of their candles though and can order the wooden blocks if you would like one. Here's a link to the candles on our website: http://www.valleycraft.co.uk/candles.irc

      I'll pass your kind comments on to Scenthrapy.

      Delete

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